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Vendor

Robustel

Product

Robustel

Method

REST

Category

Data Center

Network Services

Project Type

Adapter


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Adapter

Adapter for Integration to Robustel

Overview

This adapter is used to integrate the Itential Automation Platform (IAP) with the Robustel System. The API that was used to build the adapter for Robustel is usually available in the report directory of this adapter. The adapter utilizes the Robustel API to provide the integrations that are deemed pertinent to IAP. The ReadMe file is intended to provide information on this adapter it is generated from various other Markdown files.

Details

The Robustel adapter from Itential is used to integrate the Itential Automation Platform (IAP) with Robustel. With this adapter you have the ability to perform operations with Robustel on items such as:

  • Device
  • Command
  • Dashboard

For further technical details on how to install and use this adapter, please click the Technical Documentation tab.

Robustel

Table of Contents

Specific Adapter Information

Authentication

This document will go through the steps for authenticating the Robustel adapter with Custom Token Authentication. Properly configuring the properties for an adapter in IAP is critical for getting the adapter online. You can read more about adapter authentication HERE.

Custom Token Authentication

The Robustel adapter requires Custom Authentication. The adapter will handle creating the signature header as long as the correct credentials (api_version, signature_version, unique_code, client_id, and client_secret) are provided, and auth_method is set to no_authentication.

If you change authentication methods, you should change this section accordingly and merge it back into the adapter repository.

STEPS

  1. Ensure you have access to a Robustel server and that it is running
  2. Follow the steps in the README.md to import the adapter into IAP if you have not already done so
  3. Use the properties below for the properties.authentication field
  4. Note that the username field will contain the LMv1 accessId and the password field will contain the LMv1 accessKey
    "authentication": {
    "auth_method": "no_authentication",
    "auth_logging": false,
    "client_id": "id",
    "client_secret": "secret",
    "api_version": "1.0",
    "signature_version": "1.0",
    "unique_code": "unique_code"
    }
  5. Restart the adapter. If your properties were set correctly, the adapter should go online.

Troubleshooting

  • Make sure you copied over the correct credentials.
  • Turn on debug level logs for the adapter in IAP Admin Essentials.
  • Turn on auth_logging for the adapter in IAP Admin Essentials (adapter properties).
  • Investigate the logs - in particular:
    • The FULL REQUEST log to make sure the proper headers are being sent with the request.
    • The FULL BODY log to make sure the payload is accurate.
    • The CALL RETURN log to see what the other system is telling us.
  • Credentials should be masked by the adapter so make sure you verify token
  • Remember when you are done to turn auth_logging off as you do not want to log credentials.

Sample Properties

Sample Properties can be used to help you configure the adapter in the Itential Automation Platform. You will need to update connectivity information such as the host, port, protocol and credentials.

  "properties": {
    "host": "localhost",
    "port": 443,
    "choosepath": "",
    "base_path": "/api/link",
    "version": "",
    "cache_location": "none",
    "encode_pathvars": true,
    "encode_queryvars": true,
    "save_metric": false,
    "stub": false,
    "protocol": "https",
    "authentication": {
      "auth_method": "no_authentication",
      "username": "username",
      "password": "password",
      "token": "token",
      "token_timeout": 600000,
      "token_cache": "local",
      "invalid_token_error": 401,
      "auth_field": "header.headers.Authorization",
      "auth_field_format": "Basic {b64}{username}:{password}{/b64}",
      "auth_logging": false,
      "client_id": "id",
      "client_secret": "secret",
      "grant_type": "",
      "sensitive": [],
      "sso": {
        "protocol": "",
        "host": "",
        "port": 0
      },
      "multiStepAuthCalls": [
        {
          "name": "",
          "requestFields": {},
          "responseFields": {},
          "successfullResponseCode": 200
        }
      ],
      "api_version": "1.0",
      "signature_version": "1.0",
      "unique_code": "unique_code"
    },
    "healthcheck": {
      "type": "none",
      "frequency": 60000,
      "query_object": {},
      "addlHeaders": {}
    },
    "throttle": {
      "throttle_enabled": false,
      "number_pronghorns": 1,
      "sync_async": "sync",
      "max_in_queue": 1000,
      "concurrent_max": 1,
      "expire_timeout": 0,
      "avg_runtime": 200,
      "priorities": [
        {
          "value": 0,
          "percent": 100
        }
      ]
    },
    "request": {
      "number_redirects": 0,
      "number_retries": 3,
      "limit_retry_error": [
        0
      ],
      "failover_codes": [],
      "attempt_timeout": 5000,
      "global_request": {
        "payload": {},
        "uriOptions": {},
        "addlHeaders": {},
        "authData": {}
      },
      "healthcheck_on_timeout": true,
      "return_raw": false,
      "archiving": false,
      "return_request": false
    },
    "proxy": {
      "enabled": false,
      "host": "",
      "port": 1,
      "protocol": "http",
      "username": "",
      "password": ""
    },
    "ssl": {
      "ecdhCurve": "",
      "enabled": false,
      "accept_invalid_cert": false,
      "ca_file": "",
      "key_file": "",
      "cert_file": "",
      "secure_protocol": "",
      "ciphers": ""
    },
    "mongo": {
      "host": "",
      "port": 0,
      "database": "",
      "username": "",
      "password": "",
      "replSet": "",
      "db_ssl": {
        "enabled": false,
        "accept_invalid_cert": false,
        "ca_file": "",
        "key_file": "",
        "cert_file": ""
      }
    },
    "devicebroker": {
      "enabled": false,
      "getDevice": [
        {
          "path": "/not/mapped",
          "method": "GET",
          "query": {},
          "body": {},
          "headers": {},
          "handleFailure": "ignore",
          "requestFields": {
            "insample": "{port}"
          },
          "responseDatakey": "",
          "responseFields": {
            "name": "{this}{||}{that}",
            "ostype": "{osfield}",
            "ostypePrefix": "meraki-",
            "port": "{port}",
            "ipaddress": "{ip_addr}",
            "serial": "{serial}"
          }
        }
      ],
      "getDevicesFiltered": [
        {
          "path": "/not/mapped",
          "method": "GET",
          "pagination": {
            "offsetVar": "",
            "limitVar": "",
            "incrementBy": "limit",
            "requestLocation": "query"
          },
          "query": {},
          "body": {},
          "headers": {},
          "handleFailure": "ignore",
          "requestFields": {},
          "responseDatakey": "",
          "responseFields": {
            "name": "{this}{||}{that}",
            "ostype": "{osfield}",
            "ostypePrefix": "meraki-",
            "port": "{port}",
            "ipaddress": "{ip_addr}",
            "serial": "{serial}",
            "id": "{myid}"
          }
        }
      ],
      "isAlive": [
        {
          "path": "/not/mapped/{devID}",
          "method": "GET",
          "query": {},
          "body": {},
          "headers": {},
          "handleFailure": "ignore",
          "requestFields": {
            "devID": "{id}"
          },
          "responseDatakey": "",
          "responseFields": {
            "status": "return2xx",
            "statusValue": "AD.200"
          }
        }
      ],
      "getConfig": [
        {
          "path": "/not/mapped/{devID}",
          "method": "GET",
          "query": {},
          "body": {},
          "headers": {},
          "handleFailure": "ignore",
          "requestFields": {
            "devID": "{id}"
          },
          "responseDatakey": "",
          "responseFields": {}
        }
      ],
      "getCount": [
        {
          "path": "/not/mapped",
          "method": "GET",
          "query": {},
          "body": {},
          "headers": {},
          "handleFailure": "ignore",
          "requestFields": {},
          "responseDatakey": "",
          "responseFields": {}
        }
      ]
    },
    "cache": {
      "enabled": false,
      "entities": [
        {
          "entityType": "device",
          "frequency": 3600,
          "flushOnFail": false,
          "limit": 10000,
          "retryAttempts": 5,
          "sort": true,
          "populate": [
            {
              "path": "/not/mapped",
              "method": "GET",
              "pagination": {
                "offsetVar": "",
                "limitVar": "",
                "incrementBy": "limit",
                "requestLocation": "query"
              },
              "query": {},
              "body": {},
              "headers": {},
              "handleFailure": "ignore",
              "requestFields": {},
              "responseDatakey": "",
              "responseFields": {
                "name": "{this}{||}{that}",
                "ostype": "{osfield}",
                "ostypePrefix": "meraki-",
                "port": "{port}",
                "ipaddress": "{ip_addr}",
                "serial": "{serial}",
                "id": "{myid}"
              }
            }
          ],
          "cachedTasks": [
            {
              "name": "",
              "filterField": "",
              "filterLoc": ""
            }
          ]
        }
      ]
    }
  }

Swagger

Generic Adapter Information