We’ve all been there: a script runs perfectly in the test environment, but it crashes everything in production.
While network automation can make repetitive tasks faster and reduce manual errors, there are still plenty of important manual tasks to perform as part of a network change. Pre-checks, post-checks, inventory, and updating systems of record are all required as part of a change control process – that’s where orchestration comes in.
Isolated automation might seem like a quick win, but it comes with hidden risks that can lead to chaos when least expected. Orchestration offers the ability to tie together automated tasks into cohesive, reliable workflows. Orchestration platforms like Itential provide the visibility, control, and validation necessary to ensure your automated processes work together seamlessly — without the Friday afternoon outages.
The Automation Illusion: When Automated Tasks Don’t Equal Automated Processes
Just because you’ve automated individual tasks doesn’t mean your entire process is efficient or error-free. Automating IP address assignments, VLAN configurations, or firewall rules in isolation can create inconsistencies if there’s no overarching process to manage dependencies and validate results.
Real-World Fail:
An engineer automated IP address assignments but forgot to account for reserved IPs. Without orchestration to validate the assignments across the network, overlapping addresses caused conflicts in multiple branches — all within minutes.
How Orchestration Fixes This:
- Pre-Checks & Post-Checks: Orchestration platforms like Itential allow teams to build workflows that automatically validate pre-conditions before changes and verify the network state post-deployment, preventing conflicts.
- Dependency Management: Orchestration ensures tasks are executed in the right sequence, respecting dependencies and rollback procedures if something goes wrong.
Common Pitfalls of Automation Without Orchestration
Isolated Automation Scripts:
Running scripts without orchestration means no centralized control, leading to inconsistencies and unexpected outcomes.
Orchestration Fix: Onboard Python and Ansible automations to a platform that can coordinate them with API-driven network activities in an end-to-end workflow.
Lack of Process Visibility:
Automation doesn’t inherently provide visibility into how tasks interact. Without orchestration, it’s hard to track changes or pinpoint failures.
Orchestration Fix: Orchestration platforms offer real-time monitoring, logging, and visual dashboards for better oversight.
Manual Error Handling:
Automation can fail silently without orchestration to detect, report, and trigger corrective actions.
Orchestration Fix: Build workflows that trigger in response to alerts from security platforms and network monitoring systems, leveraging integrations to those systems to kick off a remediation process within seconds of an incident occurring.
Solving Common Automation Challenges with Orchestration
A recent blog by Itential’s Program Director for Strategic Accounts, Holly Holcomb — Shining a Light on the Invisible Issues Blocking Your Automation Goals — highlights roadblocks to automation progress that can be solved by centralized orchestration where everyone is aligned. Here’s how orchestration platforms like Itential solve some of the biggest automation challenges:
Fragmented & Inconsistent Inventory:
Let’s get this out of the way: there’s no such thing as a single source of truth. In reality, though, that shouldn’t stop you from automating. Teams can let the idea of a single source of truth become a blocker to getting started.
Orchestration Fix: Use orchestration to query every relevant system of record for any process, ensuring your orchestrations always leverage authoritative data and ensure consistency across tools like NetBox, CMDBs, and others.
Configuration Drift:
Automated changes made in isolation lead to drift over time, causing inconsistent network states due to human error, changing standards, inconsistent inventory, and other oversights.
Orchestration Fix: Orchestration platforms provide continuous configuration validation to detect and correct drift automatically.
Siloed Teams:
Automation efforts often get stuck in isolated teams, causing friction and lack of standardization.
Orchestration Fix: Orchestration bridges gaps between teams by enabling standardized workflows and shared visibility.
How Itential’s Orchestration Platform Changes the Automation Game
Our platform provides the tools network teams need to move beyond isolated automation and build cohesive, end-to-end workflows. It offers best-in-class capabilities to help teams reduce manual work, prevent errors, and maintain consistent, predictable network performance:
- Centralize Control: Use Itential to manage all your automated tasks across every network domain from one place. Build workflows across any network domain, cloud environment, and IT system in your environment to centralize and streamline network management.
- Automate Pre-Checks & Post-Checks: Build reusable tests that can be integrated into future workflows. Over time, your testing will only become more robust: a workflow can call tests many times more quickly than a human can manually run tests, allowing all network processes to be more strictly validated.
- Implement Error Handling & Rollbacks: Workflows can be set up to trigger in response to events, including alerts from integrated systems like security platforms or monitoring tools. Your Itential workflows can respond instantly, automatically handling errors and rolling back to a safe state when something goes wrong.
- Visualize Workflows: Use Itential’s workflow canvas to map out processes visually, making it easier to identify bottlenecks, build in business logic, and optimize performance.
Automation is powerful, but orchestration is what ensures everything works together seamlessly. When you go beyond isolated scripts and embrace orchestration with Itential, you’re not just automating tasks — you’re building reliable, scalable, and resilient workflows that drive real business impact.