This utilities company needed a way to manage the full lifecycle of their Field Area Network refresh while also keeping the lights on everywhere else in the network. This meant they needed to increase their existing team’s capacity without adding headcount or increasing working hours/PTO allotment, etc.

With Itential’s robust integration and automation capabilities, they were able to quickly integrate their current and future disparate systems together, orchestrate and update sources of truth such as Infoblox, and automate activities they had previously had to coordinate manually. With Itential, they were able to implement streamlined orchestrated workflows for their network through our:

• Flexible and reusable Golden Configuration Templates for easily managing any device and service across their entire network, ensuring they never risk another regulatory fine.
• Single application to efficiently manage device backups, inventory, and config changes to CLI-based physical devices along with API-based cloud networking services across any vendor and any OS.
• Automated remediation of all their devices that are out of compliance in minutes, not hours or days, mitigating config drift.
• No-code integration with any source of truth such as IPAM, CMBD. etc. to provide accurate data for network automations to reduce errors and optimize efficiency.
• Low-code workflow builder for coordinating multiple automated steps to deliver a full end-to-end process as an orchestrated outcome.
• Expanded automation participation across the organization by enabling non-developers to build network automations.