Accelerating Innovation Through Orchestration for Service Providers

Deliver the High-Value Services of the Future Rapidly, Reliably, & at Minimal Operating Cost with Itential

Drive Future Growth, Innovation, & Optimize Expenses for Service Provider Networks

Communication Service Providers (CSPs) have become focused on a single imperative – improve profitability. To do this, they must pivot to higher margin services while at the same time eliminate as much operating expense as possible. However, trying to do both at the same time with their existing tools and systems has proven difficult, if not impossible, because those tools are unable to deliver the necessary agility, innovation, and efficiency.

As a result, CSPs are looking to end-to-end orchestration and automation to accelerate new product introduction while reducing the cost to maintain service delivery and quality commitments.

How Service Providers Drive Business Value with Itential

With Itential’s unique approach to orchestration and rapid-integration capabilities, CSPs can successfully leverage mixed infrastructure and quickly compose services out of a diverse set of technologies and infrastructure domains. Services can integrate with security, billing, and more to enable a shift away from traditional OSS for accelerated service delivery to meet the demands of customers today.

Accelerating the Top Line

With the explosive growth in cloud-application usage, IoT, mobile devices, and extending connectivity and computing to the edge with 5G, CSPs have become frustrated with the cost and time of their current processes to increase capacity, throughput, and new capabilities. With Itential, CSPs can accelerate top line growth and deliver new and differentiated services to their customers.

Accelerated Time to Market for Innovative New Services

Itential orchestration users have reduced timelines to introduce new services and to activate new customers by up to 90%, accelerating time to revenue for new products.

Increased Customer Satisfaction

Orchestration and automation eliminate human error and can perform event-driven closed-loop operations to improve service availability and quality, enabling highly customized services to be delivered to customers more quickly and more reliably than ever.

Dynamic, Real-Time Service Delivery

By replacing multiple-handoffs and ticket-driven activation processes with full-process orchestration, customer activations that once took days or weeks can be orchestrated in minutes.

Transforming the Bottom Line

CSPs are eager to incorporate new technologies such as AIOps, machine learning, and closed-loop orchestration to decrease the cost of operating their networks – but integrating these capabilities into their existing environment to the degree necessary to drive costs down significantly is impossible given their aging infrastructure and systems. With most CSP networks spanning multiple domains (cloud, mobile, WAN, RAN, edge, transport, data center, managed services, etc.) and requiring a higher level of investment and management, Itential provides the right orchestration solution to support an increasingly diverse set of technologies, vendors, and systems.

Achieve Operational Efficiencies & Reduce Costs

Maximize teams’ time and talent with orchestrations that make changes at rapid speed, accelerating service delivery and reducing the cost to innovate and operate. Reduce OPEX by up to 80% for network operations while driving CAPEX reduction by more effectively utilizing existing assets.

Deliver 100% Network Uptime & Eliminate Errors

Validate all network changes are compliant before they are activated, integrate directly with IT systems for inventory and configuration data, build robust pre- and post-check processes into every workflow.

Enable Modern Security Architectures

Increase software upgrade frequency for network devices and enforce Golden Configuration and compliance standards across distributed infrastructure. Automate remediation with workflows triggered by events across any network domain.

Itential Accelerates Innovation for Service Providers Around the World

Accelerating Business Transformation Through Orchestration with Itential

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Itential has made it possible for our customers to utilize the Lumen application and data delivery platform in a way that best suits their individual needs –regardless of product mix, location, scale, scope and speed.

Richard Batelaan | Former EVP North America Operations, Lumen

Building an Automation Factory with Itential

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Automated DOCSIS Provisioning with Itential

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Customer Success Stories

Tier 1

Tier 1 Service Provider Accelerates 5G Deployments by 75% through Backhaul Network Automation & Orchestration with Itential

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TPx Communications Reduces Time to Provision SD-WAN Services from Hours to Minutes with Itential Automation

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Deutsche Telekom Automates Software Upgrades, Increases Operational Efficiency with Itential

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Telecom Italia Increases Efficiencies, Reduces Time to Market Through Network Automation & Orchestration with Itential

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Liberty Global Achieves Programmable Network Operations with Itential

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Comprehensive Solutions for Service Providers

Itential’s platform is based on a fundamentally unique approach to orchestration. With it’s ability to integrate with any system and coordinate services across multiple domains, multiple vendor systems, and any combination of cloud and traditional infrastructure, CSPs can expand their service offerings and deliver the high-value services of the future rapidly, reliably, and at optimized operating cost.

Coordinate the multi-layer, multi-domain orchestration demands of the Telco Cloud infrastructure, including orchestration of underlay/overlay, cloud, security, VNF/CNF deployment, and service orchestration. Lifecycle orchestration includes site network creation (underlay), orchestration of bare metal controller, integration with container orchestrator, orchestration of overlay networking, xNF configuration management, and end-to-end service orchestration.

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Dramatically accelerate 5G deployment, create the foundation for 5G transport network slicing, and reduce costs by orchestrating backhaul implementation and operations. Solution addresses new site creation, backhaul migration, operations, and Golden Configuration of cell site and backhaul routing infrastructure.

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Orchestration for MEC site network creation, growth, and migration to gain greater velocity for MEC deployments. Orchestrate the deployment and creation of any vendor and integrate with internal or public cloud providers.

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Rapidly operationalize orchestration for the deployment and management of any vendor ‘s 5G network across all lines of business – consumer, enterprise, public safety, and wholesale.

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Fully orchestrate data center network operations lifecycle from the creation and operation of modern data center switched-fabric networks, including new data center creation, site expansion, service/workload migration and Day 2 operations.

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Simplify and orchestrate the management and configuration processes for SD-WAN (single or multi-vendor) to drastically reduce risks and improve efficiency. Incorporate SD-WAN activities into larger orchestration flows to enable end-user self-service.

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Evolve enterprise managed services through network automation and orchestration, improve margins for existing services, and offer new capabilities and services to enterprise customers with API-exposure for NaaS functionality.

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Service fulfillment and end-to-end orchestration of new and existing network service lifecycle across multiple network technologies and vendors with support for TMF 641/633/638 and integration with ServiceNow Order Management or other SOM platforms, service inventory systems, and product catalogs.

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Itential Automation & Orchestration Capabilities Across Teams

From product owners, to network operations engineers, Itential’s orchestration capabilities deliver transformative benefits.

For Service/Product Managers

  • Compose and publish new services rapidly with the Itential App for ServiceNow OMT.
  • Connect Itential to ServiceNow or other service catalog to your infrastructure seamlessly.
  • Dynamically publish any Itential workflow or service to the catalog via TMF633 Service.
  • Tight integration with the TMF641 interface for service order fulfillment activities.

For Network Engineering & Operations Teams

  • Extend the reach of existing network automation assets including Ansible, Python, and OpenTofu.
  • Manage configuration compliance across CLI and API resources.
  • Integrate network orchestration with all systems of record to ensure confidence.
  • Quickly compose services across multiple domains and systems and publish them for deployment.

For Software Development Teams

  • Self-serve the network as a catalog of standardized products, facilitating rapid development. API-driven, so developers can leverage pipelines, IDPs, or any other method to call network services.
  • Avoid the need to learn network-specific information and eliminate friction in network service requests.

For Security Teams

  • Leverage unique configuration compliance management, validation, and remediation capabilities to maintain compliance across a distributed, multi-vendor network.
  • Ensure all network change processes are integrated with security platforms.
  • Create an audit trail for every single network change.

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