Deliver the High-Value Services of the Future Rapidly, Reliably, & at Minimal Operating Cost with Itential
Accelerate Network Innovation, Transform Operations, & Increase Service Delivery for Managed Service Providers
The complexity of modern network infrastructure has created challenges for managed service providers, slowing down network innovation and management efficiency, and driving up costs and speed at which services are delivered.
With multi-vendor, hybrid and multi-cloud models becoming the new standard and the increasing importance of edge and SD-WAN, managed service providers must implement new solutions in their portfolio for delivering differentiated and high value dynamic services to meet enterprise customer demands.
As a result, MSPs are looking to end-to-end orchestration and automation to accelerate new offerings while reducing the cost to maintain service delivery and quality commitments.
How MSPs Drive Business Value with Itential
Enterprise Managed Service Providers leverage Itential to scale their automation and orchestration across different network domains, vendors, and cloud environments — enhancing service offerings, optimizing network management, reducing costs, and accelerating time to revenue. This ultimately leads to attracting and retaining more customers.
Offer Automation & Orchestration to Customers
Provide a platform to your customers so they can automate repetitive tasks like software updates, backups, and patch management and coordinating multiple automated tasks across complex IT environments through orchestration.
Lower Operational Costs & Optimize Resources
Maximize teams’ time and talent with orchestrations that make changes at rapid speed, accelerating service delivery and reducing the cost to innovate and operate. Reduce OPEX by up to 80% for network operations while driving CAPEX reduction by more effectively utilizing existing assets.
Add Innovative New Services to Your Portfolio
By replacing multiple-handoffs and ticket-driven activation processes with full process orchestration across every domain, MPSs can streamline order fulfillment and introduce new services faster, accelerating revenue.
Enhance Compliance & Security
Increase software upgrade frequency for network devices and enforce Golden Configuration and compliance standards across distributed infrastructure. Automate remediation with workflows triggered by events across any network domain.
Increase Customer Satisfaction
Orchestration and automation eliminate human error and can perform event-driven closed-loop operations to improve service availability and quality, enabling highly customized services to be delivered to customers more quickly and more reliably than ever.
Deliver 100% Network Uptime & Eliminate Errors
Validate all network changes are compliant before they are activated, integrate directly with IT systems for inventory and configuration data, build robust pre- and post-check processes into every workflow.
Itential Service Delivery for MSPs Around the World
Reducing Time to Provision SD-WAN Services with Itential Automation & Orchestration
We deploy and implement about 500-600 devices in a customer environment a month and before Itential, it took each of those implementations at least an hour to do. With automation, we’ve now shaved that process down to minutes per install, including the time of upfront data gathering.
Norm Sullivan | Former Communications Enterprise Architect, TPx Communications
Accelerating Business Transformation Through Orchestration with Itential
Itential has made it possible for our customers to utilize the Lumen application and data delivery platform in a way that best suits their individual needs –regardless of product mix, location, scale, scope and speed.
Richard Batelaan | Former EVP North America Operations, Lumen
Customer Success Stories
Deutsche Telekom Automates Software Upgrades, Increases Operational Efficiency with Itential
Telecom Italia Increases Efficiencies, Reduces Time to Market Through Network Automation & Orchestration with Itential
Comprehensive Automation & Orchestration Features Tailored for MSPs
Itential’s SaaS platform is based on a fundamentally unique approach to orchestration. With its ability to integrate with any system and coordinate services across multiple domains, multiple vendor systems, and any combination of cloud and traditional infrastructure, MSPs can expand their service offerings and deliver the high-value services of the future rapidly, reliably, and at optimized operating cost.
Create complete, end-to-end network orchestrations that integrate with your other critical systems for data gathering, monitoring, notification, and telemetry so more work is done in less time, and securely publish those workflows as a self-service catalog to efficiently support other teams.
Easily onboard existing Ansible, Python, or OpenTofu/Terraform automations and provide enterprise grade security, authentication and audit controls. Integrate automations into workflows for seamless change processes.
Leverage a large library of pre-built integrations and the ability to auto-generate integrations based on API documents to incorporate every system and service into one orchestration environment. Onboard network automation scripts built with Python, Ansible, etc. into this environment to fully orchestrate every process.
Manage complex or long-lasting services centralizing data from disparate systems and leveraging powerful orchestration capabilities.
Easily manage configurations for both physical and cloud infrastructure and ensure compliance across your entire network with dynamic, comprehensive automated policy enforcement.
Enable internal teams such as security, application, and IT and external customers to consume network and infrastructure services in an efficient, cloud-like manner.
Itential Automation & Orchestration Capabilities Across Teams
Adopting network automation and orchestration delivers transformative benefits across multiple teams. Automation engineers, security teams, and product teams will all benefit from a central orchestration environment and faster service orchestration — and customer teams will be able to customize services and receive them in a dynamic way.
For Network & Infrastructure Teams
- Onboard and leverage existing Ansible, Python, and OpenTofu automations.
- Integrate network orchestration with all systems of record to ensure confidence.
- Quickly and easily build dynamic, highly customized services out of a complex infrastructure environment.
- Execute orchestrated processes across a complex infrastructure environment seamlessly.
- Manage configuration compliance across CLI and API devices and services, streamlining multi-domain, multi-vendor compliance.
For Service/Product Managers
- Build products out of a dynamic library of orchestrated network services to increase agility in meeting customer demand.
- Integrate network and infrastructure orchestration with ServiceNow or other ITSM platforms to turn infrastructure into a self-serve catalog for customers.
- Minimize the need for customers to understand underlying details of services by leveraging a standard, centralized, integrated orchestration framework.
For Security Teams
- Leverage unique configuration compliance management, validation, and remediation capabilities to maintain compliance across a distributed, multi-vendor network.
- Ensure all network change processes are integrated with security platforms.
- Create an audit trail for every single network change.
- Facilitate collaboration between network and security teams through orchestration and self-service delivery.
For Software Development Teams
- Self-serve the network as a catalog of standardized products, facilitating rapid development. API-driven, so developers can leverage pipelines, IDPs, or any other method to call network services.
- Avoid the need to learn network-specific information and eliminate friction in network service requests.
Learn More with Itential Content
Blogs
- Cross-Domain Orchestration Success Relies on the Right Tools
- Appledore Research Identifies Itential in the Sweet Spot for Enabling Agile Telco Service Delivery
- How Network Orchestration & Integration Can Reduce Cost of Compliance With UK Telecom Security Requirements
- Clearing the Hurdles with Multi-Domain Network Orchestration
- Understanding the Direct & Indirect Value Drivers of Network Automation
- High-Code + Low-Code: How Network Teams Can Have the Best of Both Worlds for Network Automation
Other Resources
- Publishing Infrastructure Automations as Resource Facing Services with the Itential App for ServiceNow OMT
- Network Automation & Orchestration Evaluation Guide
- Simplify How You Deploy, Track, & Manage Network Services with Itential’s Stateful Orchestration Capabilities
- Dynamic Edge Enabled Application Automation (TMF)
- Appledore Research Podcast: Orchestrating to $100 Billion With Itential
- Simplify SD-WAN & Multi-Cloud Deployments with Network Automation
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