Streamline Operations, Ensure Network Security, & Drive Industry 4.0 Innovation with Itential
Empowering Manufacturers to Transform Network Operations
Manufacturing companies are navigating significant pressures to modernize legacy systems and enhance operational efficiency to stay compliant and competitive. Industry priorities including the shift toward Industry 4.0 and the integration of IoT and AI-driven solutions demand seamless coordination of diverse network and infrastructure systems to facilitate operational efficiency.
Itential’s automation and orchestration platform enables manufacturing companies to tackle these challenges by integrating with the entire network and IT environment and enabling processes to be orchestrated end-to-end. With Itential, manufacturers can modernize the way infrastructure supports the business, accelerating production and improving operational resilience at scale.
How to Drive Operational Excellence & Innovation for Manufacturer Networks with Itential
Itential is redefining the relationship between network infrastructure and business efficiency. Leading manufacturers depend on our platform to streamline and standardize provisioning, upgrades, firewall automation, configuration management, and other key IT processes across distributed and rapidly evolving infrastructure environments. By enabling teams to fulfill requests, manage infrastructure, and maintain security at scale, Itential is driving efficient business outcomes while reducing operating cost and time to value.
Drive Next-Gen Network & Infrastructure Management
Transform manufacturing operations by automating and orchestrating network and infrastructure workflows, including firewall policy changes, software upgrades, and configuration standardization. Support initiatives like smart factory automation, predictive maintenance, and real-time analytics with a centralized orchestration platform that’s reliable, secure, and scalable.
Increase Efficiency & Reduce Costs
Centralize automation for network and infrastructure tasks using a single platform that integrates seamlessly with all tools and systems. Reduce operational expenses by automating routine processes such as firewall updates, configuration audits, and software deployments, delivering comprehensive capabilities at a lower total cost of ownership.
Accelerate Operations & Minimize Downtime
Enable IT and network teams to execute critical workflows — such as network service provisioning and configuration updates — in minutes instead of days. Minimize downtime that hinders production timelines with automated processes. Ensure consistency and reliability to drive operational efficiency across the organization.
Ensure Compliance & Standardization
Maintain compliance with industry and security standards by integrating configuration standardization and policy enforcement into orchestrated workflows. Validate every change is compliant before it’s made, ensuring continuous adherence while reducing the risk of errors.
Strengthen Cybersecurity Posture
Integrate seamlessly with existing security tools to orchestrate threat detection and response workflows, safeguarding critical systems and sensitive data from cyberattacks.
Innovate & Enable New Technology
Future-proof your network and infrastructure management strategy with a platform designed to integrate with any tool or vendor. Enable rapid adoption of new technologies while ensuring flexibility, scalability, and faster time-to-value for innovative manufacturing initiatives.
Itential Streamlines Network & IT Operations for Leading Manufacturing Companies
Armstrong Automates & Accelerates Infrastructure Service Delivery
Users now get faster service delivery because Itential automates the entire process. What used to take days now takes minutes, and that’s a massive improvement for us.
Eric Anderson
Senior Infrastructure Architect, Armstrong World Industries
How Corning is Scaling Global Network Operations with Itential’s Automation & Orchestration Platform
Itential has given us the ability to take a consistent, scalable approach to network automation across our global environment. By integrating with our existing tools and simplifying the way we manage change, we’re able to execute on a large-scale refresh initiative while staying within our current staffing model.
Chris Healy
Director of LAN/WAN – Campus, Corning
Medical Device Manufacturing
Leading Medical Device Manufacturer Streamlines Network Management Tasks & Ensures Compliance Through Automation & Orchestration with Itential
Aerospace Manufacturing
Aerospace & Defense Manufacturer Unifies Infrastructure to Accelerate IT Services with Itential Orchestration
Vehicle Manufacturing
Leading Vehicle Manufacturer Streamlines & Accelerates Global Operations Across Network & Cloud Infrastructure with Itential
Biotech Manufacturing
How a Multinational Biotech Manufacturer Achieved Global Self-Service Networking with Itential
Pharmaceuticals Manufacturing
How a Global Pharmaceuticals Manufacturer Built a Center of Excellence to Foster an Automation-First Culture with Itential
Comprehensive Automation & Orchestration Features Tailored for the Manufacturing Industry
Leveraging APIs, networking standards, and advanced orchestration capabilities, Itential’s SaaS platform connects and automates processes across manufacturing systems and IT infrastructure. By enabling seamless integration and orchestration of legacy systems, IoT devices, and modern technologies, Itential empowers manufacturing teams to turn complex processes into standardized, scalable workflows — enhancing operational efficiency, reducing risk due to errors, and ensuring configuration consistency at scale.
With rapid onboarding of new devices and systems, manufacturers can remain agile and innovative, driving production efficiency and maintaining quality across their operations.
Low-code studio for building reusable and modular workflows that stitch together a diverse set of automations and network domains with IT systems for end-to-end orchestration.
Easily manage configurations for both physical and cloud infrastructure and ensure compliance across your entire network with dynamic, comprehensive automated policy enforcement.
Easily onboard existing Ansible, Python, or OpenTofu/Terraform automations and provide enterprise grade security, authentication and audit controls. Integrate automations into workflows for seamless change processes.
Quickly create self-service catalogs for end-users or integrate with other self-service platforms like ServiceNow. Securely enable IT infrastructure as a service which integrates with your existing DevOps tools and CI/CD pipelines.
Over 300+ out-of-the-box integrations to systems spanning authentication, cloud, controllers and orchestrators, inventory, ITSM, notifications and messaging, SD-WAN, security, telemetry, and analytics as well as custom built automations such as Ansible, Python, and Terraform.
Itential Automation & Orchestration Capabilities Across Teams
Network automation and orchestration, when apart of an overarching IT strategy can enable IT and the network teams to reach new heights of efficiency, reduce costs and deliver immediate time to value and shift applications from simply being a user of the network and infrastructure services to being able to control those services itself.
For Network & Infrastructure Teams
- Onboard and leverage existing Ansible, Python, and Terraform/OpenTofu automations.
- Manage configuration compliance across CLI and API resources.
- Integrate network orchestration with all systems of record to ensure confidence.
- Orchestrate any process to deliver an end-to-end outcome, no matter how many domains, platforms, and tools are involved.
- Deliver network services for other teams to self-serve safely and securely, saving time and effort.
For Cloud & DevOps Teams
- Integrate cloud platforms with change management, security platforms, and more.
- Orchestrate multiple automated public cloud offerings to coordinate processes end-to-end.
- Manage cloud service offerings over their entire lifecycle, defining and tracking services to streamline service management over time.
- Integrate with your existing DevOps tools and CI/CD pipelines to enable IT infrastructure as a service.
For Security Teams
- Leverage unique configuration compliance management, validation, and remediation capabilities to maintain compliance across a distributed, multi-vendor network.
- Ensure all network change processes are integrated with security platforms.
- Create an audit trail for every single network change.
- Facilitate collaboration between network and security teams through orchestration and self-service delivery.
For IT & App Teams
- Self-serve the network as a catalog of standardized products, facilitating rapid development. API-driven, so developers can leverage pipelines, IDPs, or any other method to call network services.
- Avoid the need to learn network-specific information and eliminate friction in network service requests.
- Native ServiceNow App for allowing users to run Itential automations to complete IT service requests and deliver infrastructure service request with cloud-like efficiency.
Frequently Asked Questions
How does Itential help manufacturers manage large-scale network transformation with constrained staffing?
Itential enables teams to scale without headcount growth by standardizing workflows, reusing existing automation, and exposing self-service capabilities. For example, Corning used Itential to roll out thousands of device changes globally without expanding its network team.
Is the typical manufacturing use case more IT or OT?
While some manufacturing environments include OT systems, many of your use cases – like Corning, Armstrong, and others – center around IT infrastructure transformation, network resiliency, compliance, and orchestration across campuses, data centers, and distributed operations.
How does Itential support compliance and audit readiness in manufacturing environments?
With built-in policy enforcement, validation, drift detection, and automatic reporting, Itential ensures that every change is auditable and traceable. This bridges the gap between regulatory policy and infrastructure execution, aligned with compliance frameworks.
Can Itential integrate with existing tools (e.g., ServiceNow, security scanners, identity systems)?
Yes, Itential is integration-first. It works with ServiceNow, SIEM tools, vulnerability scanners, identity systems, and more. That means you can keep your existing investments while adding automation and governance.
How fast can manufacturers see results with Itential?
Many begin with lower-risk automation (e.g. configuration audits, firewall changes) and see measurable improvements within weeks. Over months, those gains compound as workflows scale across sites. Armstrong World Industries was able to reduce service delivery times from 5 days to <10 minutes in a few months after deploying Itential.
What sets Itential apart from OT vendor automation or DIY scripting in manufacturing?
OT vendor stacks often don’t support cross-domain coordination or modern toolchains. DIY scripting lacks governance and audit controls. Itential brings orchestration, compliance, and scalability across IT, network, and even OT domains under one platform.
Learn More with Itential Content
Blogs
- Modular & Reusable Automation: How Your Network Team Can Do More with Less Effort
- Understanding the Direct & Indirect Value Drivers of Network Automation
- How a Global Biotech Company Standardized Network Automation to Eliminate Errors & Enable Safe, Secure Self-Service
- More Impact, Same Effort: Orchestrating Your Automations
- High-Code + Low-Code: How Network Teams Can Have the Best of Both Worlds for Network Automation
- Why Build AND Buy Is the Model for Network Automation Success
- How Security, Application, & Network Teams Can Reap the Rewards of a Centralized Orchestration Platform
- Training, Tribal Knowledge, & Tying It All Together: Network Automation Is More than Pushing Config
Other Resources
- The Complete Guide to Evaluating Orchestration Platforms
- How to Connect ServiceNow to Your Infrastructure with Itential
- Gartner® Market Guide for Infrastructure Automation & Orchestration Tools
- Itential Platform Demo Overview
- Orchestrate Your Network Automations: Building Workflows to Integrate with your IT Ecosystem (NFD 36)
- EMA Report: From Scripts to Platforms
- Network Automation vs. Network Orchestration
- How Armstrong Leverages Itential for Automated Infrastructure Service Delivery
- Driving Cloud Automation With Observability, AIOps, & NetDevOps
- How Itential Helps NetDevOps to Enhance their Ability to Test & Validate Network Automations (NFD 31)
