Reduce Operational Costs, Drive Next-Gen Modernization, & Maintain Compliance & Security with Itential
Empowering Utilities to Modernize, Scale, & Stay Compliant
Utilities and energy companies are under increasing pressure to modernize aging infrastructure, integrate renewable energy sources, and meet strict NERC compliance standards to maintain grid reliability and bolster cybersecurity.
Itential’s automation and orchestration platform helps network and infrastructure teams overcome these challenges by streamlining operations, eliminating bottlenecks, and ensuring seamless system integration. With Itential, utilities can scale faster, enhance reliability, and maintain secure, resilient energy services to meet evolving industry demands.
Driving Operational Excellence & Innovation for Utility Networks with Itential
Itential is redefining network automation and orchestration at scale. Utilities and energy provider companies rely on our platform to modernize aging infrastructure, streamline operations, and ensure compliance with regulatory standards like NERC-CIP. By simplifying network change management and integrating with every network domain, device, cloud, and IT system, Itential helps organizations deliver reliable services faster while reducing operational costs.
As the industry evolves to meet the challenges of distributed energy, cybersecurity, and grid modernization, our customers are accelerating their shift from manual processes to end-to-end orchestration, operationalizing networks and IT infrastructure at scale.
Drive Next-Gen Grid Modernization
Transform network deployment and support processes with orchestration that spans physical and virtual infrastructure — powering key initiatives like grid modernization, real-time asset management, and data accuracy.
Increase Efficiency & Lower Costs
Reduce operations and maintenance (O&M) costs by centralizing orchestration with a single platform that integrates with all existing tools and systems — providing more comprehensive capabilities at a lower total cost of ownership than competitors.
Accelerate Operations & Minimize Downtime
Enable field teams to access network services and configurations within minutes, not days — accelerating response times, minimizing downtime, and driving operational value across the organization.
Maintain Regulatory Readiness
Manage network configuration compliance from a single platform and embed security and compliance controls into automated workflows — ensuring continuous adherence to NERC-CIP and other regulatory frameworks.
Enhance Cybersecurity Posture
Orchestrate threat response workflows and integrate seamlessly with any security tools to protect critical infrastructure from cyberattacks and meet evolving regulatory requirements.
Innovate & Enable New Technology
Future-proof your network management strategy with a platform that integrates seamlessly with any tool or vendor — empowering your teams to quickly adopt new technologies, maximize flexibility, and unlock rapid value.
Itential Accelerates Network Transformation for Leading Utilities Providers
North American Utilities Company Mitigates Regulatory Network Compliance Fines with Itential
One of the largest gas and electric utilities in North America faced the need to scale configuration management and streamline a Field Area Network refresh to maintain NERC-CIP compliance and avoid heavy fines. They partnered with Itential to accelerate change processes, integrate automation with sources of truth, and bring their network back into compliance without increasing headcount.
Electric Utility Company Scales Network Services with Low-Code Orchestration
When the network automation team at a large electric utility company reached the limits of their existing automation tooling, they partnered with Itential to deliver orchestrated services to non-technical SMEs quickly and securely — accelerating operations across their infrastructure.
We eventually found ourselves unable to maintain accuracy with many different sources of truth to manually go and update. Any automation solution we adopted had to also solve for this problem.”
Network Engineer, North American Utilities Company
We had difficulty expanding automation to our operations teams. You don’t get value out of network automation until other teams can actually use it. With Itential, it’s easy for the non-network folks to consume network services quickly and securely.
Director of Network Architecture, Electric Utilities Company
Comprehensive Automation & Orchestration Features Tailored for Utilities
Using APIs, networking standards, and software orchestration, Itential’s SaaS Platform can tie together automation across every networking domain with IT infrastructure to streamline the management of large utilities networks. By enabling rapid onboarding and orchestration with new devices and systems, Itential enables utilities network teams to be flexible and innovative as they drive network efficiency and maintain configuration consistency at scale.
Rapidly build reusable and modular workflows that stitch together a diverse set of automations and network domains with infrastructure and IT systems for end-to-end orchestration.
Configuration management at the scale of utilities networks. Teams can easily manage configurations across physical and cloud infrastructure to maintain standards and ensure organizations meet critical NERC-CIP requirements.
Over 300+ out-of-the-box integrations to systems spanning authentication, cloud, controllers and orchestrators, inventory, ITSM, notifications and messaging, SD-WAN, security, telemetry.
Engineers can easily onboard existing Ansible, Python, or OpenTofu/Terraform automations and leverage enterprise grade security, authentication and audit controls to securely expose scripts or incorporate them into orchestrated workflows.
Itential’s central orchestration and northbound network API exposure enables teams to take a platform approach to network services, enabling field and infrastructure teams to request services from a catalog that are published by an automation and orchestration team or center of excellence.
Itential Automation & Orchestration Capabilities Across Teams
Centralized network automation and orchestration enables a platform approach to managing distributed networks — from data center to grid to transport to cloud — to leverage automation and deliver their own domain capabilities to the rest of the organization. For complex utilities network environments, giving each team the tools they need is critical.
For Automation Teams/Center of Excellence
- Centralize skills and tooling to drive automation and orchestration across the network.
- Integrate network orchestration with all systems of record to ensure confidence.
- Orchestrate any process to deliver an end-to-end outcome, no matter how many domains, platforms, and tools are involved.
- Ensure orchestrated services follow change control processes and build compliance into every workflow.
For Network Domain & Field Teams
- Onboard and leverage existing Ansible, Python, and Terraform/OpenTofu automations.
- Manage configuration compliance across CLI and API resources.
- Deliver network services for other teams to self-serve safely and securely, saving time and effort.
- Stay focused on your own tooling and automation needs while contributing to a centralized orchestration strategy without extra effort.
For Security Teams
- Leverage unique configuration compliance management, validation, and remediation capabilities to maintain compliance across complex, multi-domain network infrastructure.
- Ensure all network change processes are integrated with security platforms.
- Create an audit trail for every single network change.
- Facilitate collaboration between network and security teams through orchestration and self-service delivery.
For IT & App Teams
- Self-serve the network as a catalog of standardized products, facilitating rapid development. API-driven, so developers can leverage pipelines, IDPs, or any other method to call network services.
- Native ServiceNow App for allowing users to run Itential automations to complete IT service requests and deliver infrastructure service requests with cloud-like efficiency.
Learn More with Itential Content
Blogs
- Modular & Reusable Automation: How Your Network Team Can Do More with Less Effort
- Understanding the Direct & Indirect Value Drivers of Network Automation
- How Security, Application, & Network Teams Can Reap the Rewards of a Centralized Orchestration Platform
- Training, Tribal Knowledge, & Tying It All Together: Network Automation Is More than Pushing Config
- Why Customers Choose Itential for Network Automation & Orchestration
- High-Code + Low-Code: How Network Teams Can Have the Best of Both Worlds for Network Automation
Other Resources
- Network Automation & Orchestration Evaluation Guide
- 2024 Gartner® Market Guide for Infrastructure Automation & Orchestration Tools
- Itential Automation Platform Demo Overview
- Itential ServiceNow Application
- Driving Cloud Automation With Observability, AIOps, & NetDevOps
- Orchestrate Your Network Automations: Building Workflows to Integrate with your IT Ecosystem (NFD 36)
- How to Audit Network Security Vulnerabilities from Cisco PSIRTs with Itential’s Automated Configuration Compliance
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