If you’re on the network and infrastructure automation journey, you’ve probably found a tool of choice to create automations, and built a ton of different programs, playbooks, or plans to automate all kinds of different network tasks. These tools are most certainly saving you, and those who are using them, time and effort — which is great, but you have the suspicion that much, much more can be done here!
Building automations is a great first step, but engineers quickly realize that these automations still pose efficiency challenges. They’re spending too much time on all the tasks that surround that change – opening and closing tickets, gathering data, updating sources of truth, etc.
The Itential Automation Platform provides a way to quickly stitch all of your existing automations together in an orchestrated workflow with out-of-the-box integrations to systems and services in your unique environment, a visual drag-and-drop canvas, and a library of pre-built modular components. This makes it easy to orchestrate your existing work together to build end-to-end workflows that gather data, make and verify network changes, and update systems and services.
In this demo, Rich Martin, Director of Technical Marketing at Itential, shows step-by-step how teams can:
- Orchestrate your existing Python, Ansible, or OpenTofu automations.
- Integrate with systems like ServiceNow, IPAMs, Inventory using pre-built components.
- Build additional pre- and post-check processes quickly for end-to-end services.
- Create a visual orchestrated workflow that leverages everything you’ve already built and stitch it all together.
Demo Notes
(So you can skip ahead, if you want.)
00:00 Introduction
03:12 Demo Architecture & Overview
06:23 Onboard & Test Your Automation Script
16:08 Create a Workflow to Extend Your Script
28:59 Automate Data Gathering & Transformation Process
37:43 Add Pre-Checks & Post-Checks to Your Workflow
41:08 Automate Ticket Creation & Updates in ServiceNow
46:09 Automate Job Notification in MS Teams
