Expanding the use of trusted automations to end-users and platforms is key for delivering self-service networking. In this session, Rich Martin, Director of Technical Marketing at Itential, demonstrates how Itential users can publish any automation workflow in Itential’s Operations Manager application within the Itential Automation Platform and then define a method to run the automation. This allows automations to be consumed in a variety of ways across an organization, including:
- External systems such as DevOps pipelines or IT systems via northbound API exposure.
- Event-driven, to provide automation execution in response to a specific event trigger.
- Manually scheduled to be run at specific intervals.
To ensure security while exposing automations to end users, Itential provides support and integration for RBAC, SSO, and existing LDAP services.
Additionally, levering Itential’s ServiceNow Application, available in the ServiceNow Store, NetDevOps teams can present network and infrastructure automations into the ServiceNow Platform, allowing users to run these automations to deliver and complete IT service requests.
Demo Notes
(So you can skip ahead, if you want.)
00:00 How to Expose Automations for NetOps & DevOps
02:19 Selecting an Automation for Exposure
03:21 Setting an API Endpoint as the Automation Trigger
04:18 Q&A Discussion: Version Control for Automations
06:03 Setting a Manual or Scheduled Automation Trigger
07:26 Self-Service Automation with the Itential ServiceNow App
11:26 Integration with the DevOps Pipeline
12:16 Integration with Messaging Systems
13:07 Q&A Discussion: Integration with NetBox for Event-Driven Automation
