Streamline & Orchestrate Service Order Fulfillment with the Itential App for ServiceNow OMT

In the fast-evolving telecom industry, launching innovative offerings and optimizing existing services is not just an objective; it’s a critical necessity. To accelerate time-to-revenue and slash fulfillment overheads, communication service providers (CSPs) must minimize the time and expense of introducing new services and fast-track the evolution from fragmented, complex, error prone and manually intensive processes to fully automated service fulfillment.

By connecting ServiceNow to your infrastructure with Itential’s new App for ServiceNow OMT, CSPs can accelerate their time to market by quickly incorporating orchestrated network services into their new and existing products, standing out in a competitive market.

Itential’s multi-domain orchestration platform enables CSPs to create unique services that can combine their network capabilities with third party services and capabilities, such as cloud, security, and interconnect. When combined with ServiceNow’s industry leading order management solution, CSPs can quickly define innovative new services with the ability to scale order volumes and meet next-generation service complexity.

In this webinar Morgan Stern, VP, Automation Strategy at Itential and Karan Munalingal, Head of Solutions Engineering at Itential discuss and demo:

• The robust capabilities of the Itential ServiceNow OMT app for service order management.
• What both ServiceNow and Network teams can achieve by leveraging the two solutions together.
• How to create a service specification and publish to ServiceNow catalog.
• How to incorporate Itential-published services into customer services.
• How to place an order through ServiceNow for the new service and how to orchestrate the fulfillment through the Itential Automation Platform.

Learn more about the Itential App for ServiceNow OMT