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Blog

Don’t Warm the Wires: Avoiding Incidents Caused by Change When Implementing Network Automation

When you make a network change, where do you get your information from? Often, network engineers rely solely on memory and previous hands-on understanding of the network when making changes. Here’s a scenario I heard from Michael Wynston, Director of Network Automation & Architecture at Fiserv, on our recent Packet Pushers episode: “When an engineer

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Blog

How Itential’s Compliance Plans Transform CLI & API Compliance within One Platform

With the recent release of Itential 23.2, we introduced Compliance Plans, which are dynamic reports based on aggregating compliance audits from multiple Golden Configuration templates. They enable teams to generate reporting across both CLI devices and API-driven platforms and services, a must in today’s hybrid infrastructure environments. The importance of network configuration compliance cannot be

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Blog

How Service Providers Can Transform Order Fulfillment with New Itential App for ServiceNow OMT

With today’s launch of our new ServiceNow ecosystem application, Itential for ServiceNow OMT, Itential’s suite of products to connect infrastructure to ServiceNow becomes even more robust. The new application for ServiceNow OMT has the potential to effect transformative change in the telco and service provider industry. Service providers today are facing a dramatic paradigm shift.

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News

Itential Delivers Orchestrated Fulfillment for Telecom Service Order Management

New Itential application enables ServiceNow Order Management for Telecom customers to quickly define & scale new services to meet next-generation service complexity. LAS VEGAS, MAY 7, 2024 – Itential, the leader in hybrid cloud network infrastructure automation and orchestration software, announced today at Knowledge 2024, a comprehensive solution that combines ServiceNow’s Sales and Order Management for

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Blog

How Security, Application, & Network Teams Can Reap the Rewards of a Centralized Orchestration Platform

At Itential, we’re committed to making automation and orchestration easy to implement and practical to use, so that organizations can get the most value out of their investments. We’ve delivered our capabilities to enable some of the world’s largest companies to transform and modernize their networks, achieving greater velocity and the ability to introduce innovative

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Blog

How a Global Biotech Company Standardized Network Automation to Eliminate Errors & Enable Safe, Secure Self-Service

To enable self-serve networking, you need to be sure you’re delivering reliable, consistent, error-free services to your internal network consumers. That means automation for every step of the process and comprehensive orchestration that eliminates the possibility of human error and coordinates an entire process end-to-end. Anything less, and you either risk incidents, or you delay

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Blog

Multi-Domain Orchestration Key to Cost Control for MSPs

Recent conversations with leaders at both managed service providers and large companies who leverage MSP service offerings have pointed to a central challenge: the complexity of modern network infrastructure is driving up costs and slowing down service delivery. One company I’ve recently spoken to cites infrastructure complexity as the direct cause of their inability to

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Automation Strategy

Training, Tribal Knowledge, & Tying It All Together: Network Automation Is More than Pushing Config

“Engineers don’t need a lot of help on pushing configuration files.” Even after initial training efforts with Python and Ansible, Fiserv’s network teams found that many engineers weren’t putting their new skills into practice. Not out of resistance—just because, at the end of the day, the cost-benefit didn’t make sense. How much time could it

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Automations

Cisco ASA Device – Example Use Cases – Managed by CLI in IAG

The integration of Itential and Cisco ASA enables network teams to utilize its CLI to build automations that can include common tasks for managing ACL rules and performing software upgrades.

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Automations

Cisco NX-OS Device – Example Use Cases – Managed by CLI in IAG

This Pre-Built Automation bundle contains several example use cases that are applicable when the Itential Automation Platform is integrated with Cisco NX-OS using the device CLI.

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